Lead Case Worker
POSTED: November 25, 2013
Nashville International Center for Empowerment, established in 2005, is a nonprofit 501 (c)(3) ethnic community-based organization dedicated to empowering refugees and immigrants in Middle Tennessee through direct social services and educational programs. The Lead Case Worker will report to the Director of Resettlement & Operations. This is a full time, 40 hour position.
Major Responsibilities:
- Provide key reports to ECDC program coordinator
- Process Assurances in timely fashion
- Create paper and electronic files for new arrivals
- Oversee the collection and electronic duplication of all essential documents in client files
- Monitor the files of all clients and direct the staff to complete against the mandated deadlines
- Pick up arriving clients from the airport at any time along with an appropriate translator
- Assist clients to enroll in social services
- Support client transition to life in Nashville (take grocery shopping, setup doctor’s appointments, etc.)
- Maintain assigned cases, detailed case files and case notes
- Meet all mandated deadlines and requirements as stated in R&P Handbook
- Assist team members to accomplish tasks within mandated timeframe
- Assist clients with employment and health activities
Requirements:
- Ability to speak one or more of the following languages: Arabic, Kurdish, Kinyarwanda or Kiswahili
- Strong written and oral communication skills
- Demonstrated capability to utilize Microsoft Office software especially Word and Excel
- Ability to work under pressure and adhere to deadlines
- Ability to adapt and respond to unforeseen challenges and issues
- Ability to shape collaborations and partnerships with others
- Ability to plan, prioritize, and execute tasks on timely matters
- Strong written and oral English proficiency
- Willingness to work non-traditional hours on occasion, such as nights and weekends
- Strong interpersonal and verbal communication skills
- High levels of self-motivation and independence
- Ability to work as part of a diverse team
- Commitment to live and work in Nashville, Tennessee
- Reliable transportation
COMPENSATION: Salary Negotiable, paid vacation and holiday, medical reimbursement
Job Type: Full-time
Contact Information and Procedure:
Send cover letter, résumé and salary requirements to careers@empowernashville.org. Qualified candidates will be contacted for an interview. No calls. Applications without requested information will not be considered.
APPLICATIONS WILL BE RECEIVED UNTIL THE POSITION IS FILLED.
